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Support Staff

Department: Operations

Reports To: Director of Operations

FLSA Status: Non-Exempt

Summary: Responsible for the shift-by-shift supervision of the client milieu and attending to the client’s essential needs while on detoxification, residential, or sober living status. Transports clients to appointments, meetings, and outings as needed in a timely, safe, and courteous manner by performing the following duties.

Job Description

 

Duties and Responsibilities include the following. Other duties may be assigned.

  1. Completes all duties and/or documentation within timelines outlined in the policies and procedures.*
  2. Completes client rounds and documents accurately and appropriately as specified in the policies and procedures.*
  3. Responsible for reading communication log at beginning of shift and completing his/her own summary and essential tasks contained therein by conclusion of shift.*
  4. Completes new admission intake procedures according to policies on all new admissions including urinalysis, belongings searches, and paperwork.*
  5. Documents daily progress in client files, including the requirement for overnight staff to document quantity and quality of sleep in progress notes.*
  6. Administers detoxification and residential protocols, including completion of CIWA, COWS forms, and vital signs rounds, on all detoxification and residential clients.*
  7. Transports clients to appointments and meetings.*
  8. Maintains driver logs and completes pre-trip inspections.*
  9. Assists, teaches, and/or supervises clients with general household chores, cleanliness, and food preparation.*
  10. Performs urinalysis of clients as necessary.*
  11. Attends all mandatory weekly staff meetings.*
  12. Cleans up as required.

Qualifications:

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Language Ability:

 

Ability to read and comprehend simple instructions, short correspondence, and memos. Ability to write simple correspondence. Ability to effectively present information in one-on-one and small group situations to customers, clients, and other employees of the organization.

Math Ability:

Ability to add and subtract two digit numbers and to multiply and divide with 10’s and 100’s. Ability to perform these operations using units of American money and weight measurement, volume, and distance.

Reasoning Ability:

Ability to apply common sense understanding to carry out detailed but uninvolved written or oral instructions. Ability to deal with problems involving a few concrete variables in standardized situations.

Computer Skills:

To perform this job successfully, an individual should have knowledge of word processing software, Electronic Medical Records software, and KIPU systems.

Education/Experience:

Prior experience preferred

Certificates and Licenses:

  • RADT-1 registered through CCAPP
  • CPR certification
  • First Aid certification
  • Valid driver’s license

Knowledge, Skills, and Other Abilities:

  • Oral and written communication skills
  • Ability to manage a timely schedule
  • Attention to detail

Physical Demands:

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.  Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this job, the employee is regularly required to stand, walk, use hands, and talk or hear. The employee is frequently required to sit. The employee is occasionally required to reach with hands and arms, climb or balance, stoop, kneel, crouch or crawl, and taste or smell.

Work Environment:

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job.  Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

The noise level in the work environment is usually moderate.

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