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Client Care Supervisor (Nurse)

Department: Nursing

Reports To: Executive Director

Summary: Works closely with each of the clients and medical staff within an intensive inpatient health care facility on an individual basis to provide assistance in the areas of medication observation, medical appointment scheduling, and overall client health, by performing the following duties.

Job Description


Duties and Responsibilities include the following. Other duties may be assigned.


  1. Responsible for observation, documentation, audit functions, and record keeping of all observed, inventoried, destroyed, or prescribed medications.*
  2. Assists in ascertaining clinical medication management with nurse practitioner and medical director.*
  3. Responsible for observation, documentation, and record keeping of client health status.*
  4. Works closely with nurse practitioner, medical director, LMFT, and case managers on client health status and presenting conditions.*
  5. Manages complete medication administration record sheets and system.*
  6. Picks up medications and other medical supplies and interacts with company pharmacy and pharmacist.*
  7. Provides education and counseling for clients and other organizational health care providers on optimal use of medicines including proper use and avoidance of over medication.

Supervisory Responsibilities:

Directly supervises employees in the Nursing Department. Carries out supervisory responsibilities in accordance with the organization’s policies and applicable laws. Responsibilities include training employees; planning, assigning, and directing work; appraising performance; rewarding and disciplining employees; addressing complaints and resolving problems.


To perform this job successfully, an individual must be able to perform each essential duty satisfactorily.  The requirements listed below are representative of the knowledge, skill, and/or ability required.  Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Language Ability:

Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals. Ability to write routine reports and correspondence. Ability to speak effectively before groups of customers or employees of organization.

Math Ability:

Ability to add and subtract two digit numbers and to multiply and divide with 10’s and 100’s. Ability to perform these operations using units of American money and weight measurement, volume, and distance.

Reasoning Ability:

Ability to apply common sense understanding to carry out detailed but uninvolved written or oral instructions. Ability to deal with problems involving a few concrete variables in standardized situations.

Computer Skills:

To perform this job successfully, an individual should have knowledge of word processing software, spreadsheet software, Electronic Medical Records software, and KIPU systems.


Bachelor’s degree (B. A. / B. S.) from four-year college or university; and prior experience preferred.

Certificates and Licenses:


  • Active RN or LVN license
  • CPR certification
  • First Aid certification
  • Valid driver’s license

Knowledge, Skills, and Other Abilities:


  • Oral and written communication skills
  • Time management skills
  • Attention to detail
  • Professionalism
  • Customer service skills

Physical Demands:

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.  Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this job, the employee is regularly required to sit, use hands, and talk or hear. The employee is frequently required to stand and reach with hands and arms. The employee is occasionally required to walk, climb or balance, stoop, kneel, crouch or crawl, and taste or smell.

Work Environment:

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

The noise level in the work environment is usually moderate.